A few weeks ago, I was approached by Amy Sample Ward (@amyrsward) and Debra Askanase (@askdebra) to join them, Jess Main (@jessmain) and Vanessa Rhinesmith (@vrhinesmith) in a panel proposal for SXSW Interactive 2012.
Social Media Boundaries: Personal/Personnel Policy
As our networks expand, our profiles get more public, and our work requires a human face, where do we draw the line between personal and professional identities online? How do we maintain those boundaries for our community members? How do we respond to attacks, opportunities, and over-shares online? When does over-sharing hurt the community? When should you share your own personal stories as a manager, or personally reach out to community members? Growing and cultivating an active community also requires that the community manager walk the fine line of personal and professional sharing. Every community manager wonders when and how to professionally cultivate leaders and members to create a thriving community while still being personal. On the reverse side, sometimes community members share too much, which can hurt the health of the community. This panel will address these questions and more from experience in nonprofit and public media sectors.
- How and when is it most appropriate to engage personally with community members, as a community manager?
- Can mixing professional and personal help online communities thrive?
- How to handle oversharing and other inappropriate community member contributions?
- How do you handle personal attacks within communities?
- How do you address personal use in social media policies?
Here are 161 other great proposals in the Greater Good/Charity/Social Good category (yep! it’s pretty competitive…)
We need your support to show SXSW that there is a need for a panel to address the topic of Social Media Boundaries: Personal/Personnel Policy.